Welcome to The Performance Improvement Toolkit

The Performance Improvement Toolkit (PiT) is an 850 page ‘how to’ manual for knowledge-based performance improvement. But it is also an integrated set of training materials, a pocket guide, presentation packages, training modules and other resources designed to develop internal capability in the tools and techniques of organizational and process performance improvement.

Please look around. If you would like more information on the PiT, give us an e-mail or a call. We look forward to your comments and questions.

Why the Performance Improvement Toolkit?

Why do most improvement efforts fail? How often are beautiful plans created but never implemented? Why do we seem to face the same problems year after year?

Performance improvement literature has tended to focus on the big picture -- the strategy and objectives of performance improvement. Likewise for corporate training and development efforts and improvement programs generally -- long on theory, strategy, models and frameworks, but all too short on the 'how to'.

This is a problem because where improvement efforts typically fail is not in the planning but in the doing -- in the very real business of figuring out what is going wrong and fixing it.

The Performance Improvement Toolkit is a 'how to' book. It is about helping teams make improvement happen by giving them the tools they need to do the job and showing where, when, and how to use them.